Personal Information We Collect
We collect the information you provide when you create an account or update your profile: name, email address, phone number, birth date, delivery address, and parish. We also store your assigned mailbox number, package details (tracking, shipper, weight, status), invoice files you upload, and delivery requests. Technical data such as browser type and approximate location may be collected automatically when you use the site.
How We Use Your Information
We use your information to operate your mailbox, receive and identify packages, estimate shipping charges, process invoices, schedule deliveries, send transactional email (including magic-link sign-in and delivery confirmations), and respond to support requests. We may also use aggregated, non-identifying data to improve operations and the website.
Sharing Your Personal Information
We share information only as needed to run the service: with warehouse and delivery partners, payment processors when charges are collected, email providers that send transactional messages, and government authorities such as customs when legally required. We do not sell your personal information.
Behavioral Advertising
The marketing site may use limited analytics cookies to understand how pages are used. We do not run third-party behavioral advertising networks against your dashboard activity. You can control cookies through your browser settings. Essential cookies required to keep you signed in cannot be disabled if you want to use the account area.
Data Retention
We keep account, package, invoice, and delivery records for as long as your mailbox is active and for a reasonable period afterward to complete deliveries, handle claims, and meet tax or customs record-keeping duties. You may request correction of profile data from the dashboard or by contacting us.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the service after a change constitutes acceptance of the updated policy.
Contact Us
Privacy questions can be sent to contact@adtshipping.com or (876) 250-5681. ADT Shipping Limited, 1946 NW 54th Ave, Margate, Florida 33063.